Simple monthly pricing

Helpful conversations. A price that fits.

Start with free live chat, then add seats, websites and AI replies as you grow. These are our regular monthly prices, with no introductory-price expiry.

Free

Try live chat and AI support

$0 / month

  • 1 agent seat
  • 1 website
  • 50 AI trial replies, once
  • Unlimited human chat conversations
  • Knowledge base, automation and reports
  • ReplyOnSite branding
Start free

Starter

Personal support for a small team

$9.50 / month

  • 2 agent seats
  • 1 website
  • 500 AI replies per billing month
  • Unlimited human chat conversations
  • Knowledge base, automation and reports
  • Optional widget branding removal
Choose Starter

Growth

More room for your growing business

$24.50 / month

  • 5 agent seats
  • 3 websites
  • 2,000 AI replies per billing month
  • Unlimited human chat conversations
  • Knowledge base, automation and reports
  • Optional widget branding removal
Choose Growth

Business

Bring your sites and team together

$49.50 / month

  • 10 agent seats
  • 10 websites
  • 5,000 AI replies per billing month
  • Unlimited human chat conversations
  • Knowledge base, automation and reports
  • Optional widget branding removal
Choose Business

Prices are in USD per workspace. Applicable taxes are shown at checkout. Paid plans renew monthly until canceled. No automatic paid upgrade from Free.

How do the plans work?

What counts toward AI usage?

Bot replies and agent AI actions, such as drafting, translation, summaries and tag suggestions, share your workspace allowance. Human messages do not count. Free includes 50 trial replies once; paid allowances reset each billing month and do not roll over. When the allowance is used, human chat remains available.

Can I cancel?

Yes. Cancel through the billing portal to stop the next renewal. Your paid plan remains available until the current period ends. See our refund policy for first-purchase refund requests.

Do I need a card for Free?

No. Your free workspace includes one agent seat and one website. The workspace owner counts as a seat, as do pending invitations.

Terms · Privacy · Contact support

Live Chat & AI Pricing | ReplyOnSite | ReplyOnSite