Email alerts for missed chats
Email the team when a chat is missed, so a conversation nobody picked up does not wait until someone next opens the inbox.
NotificationsETA Q4 20260 comments
Product
Roadmap
Vote for what should come next, and see what is already in progress or shipped.
Under review
0- Nothing in this column yet.
Planned
4- AI auto-reply trained on site content
Let the assistant answer from the pages on your own site, then hand the conversation to a person — with the full thread — when it should.
AIETA Q1 20270 comments - Shopify app
Add ReplyOnSite to a Shopify store from the theme editor, without pasting the snippet in by hand.
IntegrationsETA Q1 20270 comments - Slack and Telegram notifications
The same chat alerts Discord already sends, delivered to a Slack channel or a Telegram chat.
NotificationsETA Q4 20260 comments
In progress
0- Nothing in this column yet.
Shipped
5- Install page
A guided install page for the widget snippet. It covers plain HTML, WordPress, Shopify and the other common places a script tag goes, and it can fetch a public…
Widget0 comments - Discord notifications
Send workspace events to a Discord channel. Add an incoming webhook under Integrations and choose what to post: a new chat, a visitor still waiting, a new tick…
Notifications0 comments - Delete a workspace
A workspace owner can permanently delete a workspace they no longer need. The account is kept. A workspace on an active paid plan, or the last workspace the ow…
Workspace0 comments - WordPress plugin
Install the chat widget on WordPress without editing the theme. Download the plugin from the install guide, upload it under Plugins → Add New , and paste the s…
Integrations0 comments - Multiple workspaces
One account can belong to more than one workspace. Switch between them from the workspace menu. Each workspace keeps its own sites, team, plan and widget licen…
Workspace0 comments