Install page
A guided install page for the widget snippet. It covers plain HTML, WordPress, Shopify and the other common places a script tag goes, and it can fetch a public…
ShippedWidget
Product
Feature requests
Vote for what should come next, and see what is already in progress or shipped.
9 requests · Sign in to vote
- Email alerts for missed chats
Email the team when a chat is missed, so a conversation nobody picked up does not wait until someone next opens the inbox.
PlannedNotificationsETA Q4 2026 - Discord notifications
Send workspace events to a Discord channel. Add an incoming webhook under Integrations and choose what to post: a new chat, a visitor still waiting, a new tick…
ShippedNotifications - Delete a workspace
A workspace owner can permanently delete a workspace they no longer need. The account is kept. A workspace on an active paid plan, or the last workspace the ow…
ShippedWorkspace - AI auto-reply trained on site content
Let the assistant answer from the pages on your own site, then hand the conversation to a person — with the full thread — when it should.
PlannedAIETA Q1 2027 - Shopify app
Add ReplyOnSite to a Shopify store from the theme editor, without pasting the snippet in by hand.
PlannedIntegrationsETA Q1 2027 - Slack and Telegram notifications
The same chat alerts Discord already sends, delivered to a Slack channel or a Telegram chat.
PlannedNotificationsETA Q4 2026 - WordPress plugin
Install the chat widget on WordPress without editing the theme. Download the plugin from the install guide, upload it under Plugins → Add New , and paste the s…
ShippedIntegrations - Multiple workspaces
One account can belong to more than one workspace. Switch between them from the workspace menu. Each workspace keeps its own sites, team, plan and widget licen…
ShippedWorkspace